Faculty:

• James Bosco, D. Ed.
• Doreen Tracy, M.S., R.D., L.D.N.

The hospitality and tourism program offers a Bachelor of Science degree with a focus on customer service. The program incorporates the study of hospitality and tourism within the context of the history, culture, and heritage of Southwestern Pennsylvania.

Learning Objectives: Hospitality and Tourism

1. Integrate ethical principles of practice in hospitality and tourism.
2. Demonstrate proficiency in the development of hospitality and tourism plans that maximize the resources available in the region.
3. Extend computer literacy skills through the use of hospitality and tourism specific software at internship sites.
4. Develop critical thinking and sound decision-making skills rooted in reflective thought to enhance project results.
5. Demonstrate ability to communicate effectively, orally and in writing, with clients and hospitality and tourism industry professionals.
6. Apply entrepreneurial skills in personal and professional practice.
7. Synthesize quantitative and qualitative data in problem-solving and decision-making in the hospitality and tourism environment.
8. Demonstrate a commitment to customer service and interact with persons from diverse populations.
9. Encourage and promote the entry of women into hospitality and tourism careers.

All candidates for the Bachelor of Science degree in hospitality and tourism must complete the Liberal Arts Curriculum requirements, the capstone assessment requirement, and the required courses for the major.

The capstone assessment is a career portfolio. The portfolio includes reflection papers and self-assessment of how students have achieved University and major learning objectives through curricular and cocurricular activities.

A minimum of 120 credits is required.